OUR SALES CONDITIONS
Users have a right to access and rectify data concerning them, in accordance with the law of January 6, 1978.
The site www.PLATYNE.com is published by JOMEO SAS, whose main activity is sale remotely on general catalogue.
47, rue Cartier Bresson
RCS PARIS 809 949 365
Hosted by: OVH
The present conditions of sale are concluded on the one hand by the above company hereinafter referred to as "seller" or "PLATYNE" and on the other hand, by any natural or legal person wishing to proceed to a purchase via the website hereinafter referred to as "purchaser".
The present conditions of sale aim at defining the contractual relations between the seller and the purchaser and the conditions applicable to all purchases made through the site merchant www.PLATYNE.com whether the purchaser is professional or individual.
The acquisition of an article through this site implies unreserved acceptance by the purchaser of these conditions of sale. These conditions of sale will prevail on all other General or specific, not expressly approved by the seller.
PLATYNE reserves the right to modify these conditions of sale at any time. In this case, the applicable conditions will be those in force at the date of the order by the purchaser.
Texts and photographs presented on the site are reserved for the title of of copyright and intellectual property rights; their even partial reproduction is strictly forbidden without the formal agreement of PLATYNE.
Any establishment of hypertext links to the site without express permission of the legal representative of the company is strictly prohibited.
PLATYNE strives to communicate the availability information the most accurate possible, delivery posted on backordered products are subject to change without notice and depend on essentially information collected from suppliers.
Availability displayed on the site are given as an indication and are in no way a contractual commitment.
The prices of products sold on the website are indicated in euros all taxes included out participation in preparation and shipping fees.
The prices of the articles appearing in the catalogue at the time the order will be applicable to the purchaser only. These prices do not include order processing, transport and delivery costs. These fees are the responsibility of the purchaser and are charged at the end of the command in addition to the products ordered.
Tariff promotions displayed on the website, communicated in the press, by mail to persons listed in the Newsletter published by various partners, are valid for the specified period.
Certain tariff promotions may be subject to promotional codes. These promotional codes are not cumulative and are not refundable.
So the buyer can benefit from, it is obligatory to include in the framework reserved for this purpose during the validation of the order.
The buyer who wishes to buy a product must be:
• complete all details requested;
• confirm his order after it is checked;
• make payment under the conditions laid down;
The confirmation of the order entails acceptance of the present conditions of sale, recognition in having perfect knowledge and renunciation to take advantage of its own conditions of purchase or other conditions. All of the data supplied and recorded confirmation will be worth proof of the transaction. The confirmation will be worth signature and acceptance of the operations performed. The seller will communicate by e-mail confirmation of registered order.
For reasons of safety and in order to protect our customers any fraud to the bank card, all orders subject to verification. Further information can be requested to the purchaser to confirm his purchase.
A shipping date before the confirmation of the order. It takes into account the availability and/or the reaprosionnement being the product. Depending on the chosen carrier, delivery time is communicated to the buyer. Exceeded the date of delivery of 14 days and not due to a case of force majeure, allows the buyer to cancel the order by registered letter with acknowledgement. The command is considered to be cancelled upon receipt of the letter by PLATYNE. The buyer exercises this right for 60 days from the scheduled delivery date. In this case, the refund of the order will be made within a maximum period of 14 days.
Any partial delivery required by the buyer, a command containing unavailable at the time of delivery agreed, generates additional costs borne by the buyer.
For loss or non-receipt of the parcel, buyer, with its number of follow-up received by email, must report to the carrier the non receipt of his order and notify PLATYNE. A survey is conducted among the carrier and may take several days. During this period, no refund or return cannot be carried out. After confirmation of the loss of the package, on the part of the carrier, the buyer will benefit from the refund of its purchase or reshipment of the order.
In the event of damage during transport, it is up to the buyer to complete a file claim with the carrier and we return the item.
PLATYNE committed a claim with the carrier and refund the buyer within 14 days, if the claim of the buyer is well registered in the carrier.
A preorder is to order an item that is not yet available but whose publication is imminent (less than two months). Your order will be shipped once all of the products available. If you want to receive the products immediately available more quickly, you will need to place two separate orders. Your payment is cashed with the preorder is made on our web site. Your pre-order is voidable in the first 14 days after your preorder and you shall be fully refunded in respect of cancellation of order. Beyond the 14 d a voucher realized you if you no longer want the pre-orders. The "preorder" is a priority booking on a product that allows you as soon as the availability of it to be delivered as a priority.
To pay for his order, the purchaser has, at its option, of all the methods of payment listed after validation of the basket. The buyer guarantees the seller that it has the authorizations possibly necessary to use the method of payment chosen by him, during the validation of the purchase order.
The part dedicated to the website online payment the subject of a security system (SSL encryption). The flow of credit cards is conducted the day even the preparation of the command and not the validation of the order by the purchaser. In the event of refusal of transaction by the payment centres, the seller reserves the right to suspend the corresponding commands, the buyer will be notified by mail or telephone and must contact his bank to unlock the transaction.
RECEPTION AND RETURN - REVOCATION
For any purchase remotely (mail order), the buyer has a period of fourteen days from the date of the day when the distance contract is concluded to exercise his right of withdrawal without having to justify reasons nor to pay penalties except, where appropriate, costs of retour(art.) L 121 of CC).
The product must be returned in a package protected so that it does not suffer any damage and marketable rest (costs and risk of return to the responsibility of the purchaser). If that were not the case PLATYNE reserves the right to refuse the treatment of these products. No refund, nor have cannot be performed whether the product packaging has been opened. If you want the product will be returned to you at your expense.
47, rue Cartier Bresson
RCS 809 949 365 PARIS
Mail : questions@PLATYNE.com
Phone : 0899 490 287
Reimbursement will be made no later than 14 days after receipt of the item.
Outside the period of withdrawal, fees, support and delivery are not refundable.
All items are subject to a legal guarantee of conformity (L211 1 of the consumer Code) and a guarantee against hidden defects (articles 1641 and following of the civil Code) to return the defective delivered goods.
Are excluded from the scope of application of the guarantee, the defects or damage caused by wear and tear, by an external accident (for example, defective maintenance, shock, lightning,...), use or installation not in accordance with the manufacturer's recommendations and specifications.
For any return under the terms of the warranty is the responsibility of the customer and at his risk. Exchange fees, are charged to the seller in metropolitan France.
The protective films are a technical product requiring a dependent accurate installation of the client that made operation warranty is available on this type of product.
The seller, in the process of sale on line, is held only by an obligation of means; liability will not be liable for damage resulting from the use of Internet network such as loss of data, intrusion, virus, rupture of the service, or other involuntary problems.
INFORMATIQUE ET LIBERTÉ
Under the law on data processing, files and freedoms of January 6, 1978, to identifying information to buyers may be subject to automated processing. PLATYNE reserves the right to collect information about the purchasers including using cookies.